Your privacy is our priority. Learn how we protect and handle your personal information.
As Helloglob Inc (HelloGlob), we care that the users of the www.helloglob.com website (site) benefit from our services safely and in accordance with the law. HelloGlob is committed to ensuring that your privacy is protected. Accordingly, this HelloGlob Privacy Policy ("Policy") has been prepared in order to process and use the personal data of users in full compliance with applicable privacy laws and to inform and enlighten our users in this context. The site's cookie policy is an integral part of this policy.
The purpose of this Policy is that shared with HelloGlob by the members/visitors/users/guests of the site (collectively referred to as the "Relevant Person") or HelloGlob, the Relevant Person, during the operation of the website www.helloglob.com operated by HelloGlob. To determine the terms and conditions regarding the use of personal data generated by the website during the use of the site.
User Consent: By making use of the services on the site and creating an account on the site, this policy and User Agreement have been accepted and HelloGlob's collection, processing, recording, use, transfer, sharing with third parties when necessary, processing by them in accordance with its purpose, legal period, membership period or HelloGlob's storage, preservation and protection, analysis, classification, updating for the period announced/to be announced, are expressly permitted/approved and consent is given.
The information shared with HelloGlob and/or obtained by HelloGlob within the scope of this policy is not shared with third parties or institutions in any way, except for the business partner working together during the provision of the relevant service, without prejudice to the provisions of this policy.
Personal data processed within the scope of this policy may be transferred, processed and stored overseas, from the country and jurisdiction of the Relevant Person, to countries around the world, to servers located in another country, for the purposes of this policy.
The data that is processed by HelloGlob under the conditions permitted by the legislation and required by the situation and considered as personal data in accordance with applicable laws are listed below:
Name, surname, date of birth, gender
Country of residence, city, district
Mobile phone, e-mail address, address, zip code, fixed phone
Tax office, Tax ID number, invoice information, bank account number
Membership/User/Customer information, ID numbers
Purchased services, transaction amount, transaction date, call center records
HelloGlob is committed to keeping personal data safe. To prevent unauthorized access or disclosure, appropriate physical and electronic procedures and necessary technical and administrative measures have been implemented by HelloGlob.
Data Protection Commitment: HelloGlob will not sell, distribute or rent personal information to third parties unless users consent or are required by law.
Note: HelloGlob may share non-personal (anonymous) aggregate information with third parties for analytical purposes.
As a data subject, you have the following rights:
Learn whether personal data about you is processed, to request information about it if your personal data has been processed
Learn the purpose of processing personal data and whether they are used in accordance with its purpose
Request correction of personal data in case of incomplete or incorrect processing
Request the deletion or destruction of personal data when reasons for processing cease to exist
Object to automated decision-making and demand compensation for damages due to unlawful processing
HelloGlob stores the personal data it processes through the site for the periods stipulated by the relevant laws and/or for the periods required by the processing purpose. When these periods expire, it will delete, destroy or anonymize Personal Data in accordance with applicable regulations.
HelloGlob may make changes to this policy at any time. These changes take effect immediately upon publication of the new amended policy. Users should check the site and policy from time to time to be aware of changes in this policy.
A cookie is information stored on the user's computer by a visited website. The purpose of using cookies is to remember the preferences made by the user, to increase the performance of the site and to personalize the use of the site.
Cookies help provide users with a better website experience. No user's computer or personal information is accessed without consent.
The Site may contain links to other interesting websites. However, you should keep in mind that after using these links to leave the site, HelloGlob has no control over these websites. Therefore, HelloGlob cannot be responsible for the protection and privacy of any information you provide to them while visiting such sites.
If you have any questions about this Privacy Policy or need to exercise any of your rights, please contact us using the information below:
privacy@helloglob.com
For privacy-related inquiries
www.helloglob.com/contact
For general support
Our Commitment to You
We're committed to protecting your privacy and will respond to your inquiries within 48 hours. For urgent privacy matters, please mark your email as "URGENT - Privacy Request" in the subject line.